REQUIRED SUPPLEMENTS
On departure, a security deposit is simply held on your bank card: it is not charged. Its amount depends on the boat and is the most you could have to pay in case of damage to your boat or a third party's. The Bronze option is included in every rental; Silver and Gold reduce or remove your excess.
Three options to choose from
Included
Bronze
0 €
included in the rental
Deposit blocked on the credit card
2 500 to 4 500 €
Maximum excess (Exclusions apply)
2 500 to 4 500 €
Partial waiver
Silver
140 to 190 €
non-refundable fee
Deposit blocked on the credit card
400 to 1 250 €
Maximum excess (Exclusions apply)
400 to 1 250 €
Zero excess
Gold
240 to 350 €
non-refundable fee
Deposit blocked on the credit card
600 €
Maximum excess (Exclusions apply)
0 €
except insurance exclusions: the 600 € may then be charged in full or in part
Zero excess for carefree cruising!
Good to know
Fully flexible
Take out or change your option up to departure day, directly with your departure base.
At our Riverly bases
Options available at all Riverly-owned bases. Specific conditions may apply at partner bases.
Exclusions
The cover does not include the exclusions set out in the contract, in particular gross negligence or failure to follow navigation rules (see overleaf).
Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.
How does it work?
Your boat leaves with a full tank
Your boat is handed over with a full tank of biofuel, enough for 2 to 3 weeks depending on the model and region.
You cruise, we measure
An hour meter records the actual number of hours the engine runs. This is what your consumption is calculated on.
We refill the tank when you return
Our teams take care of it for you. Nothing to do when you disembark.
How is your bill calculated?
At departure
A deposit is requested, depending on the length of your stay.
On return
The amount is adjusted to your actual engine hours.
Hourly rate
Displayed at each base, it may vary by boat and market price.
Air conditioning. In France, generator use for air conditioning is charged at 14 € per hour.
Example
Our clients cruise on average 4.5 hours a day, or 31.5 hours over a week. On a Pénichette Premium 6/7 in France, at 22.25 € per hour, that comes to about 700 € of fuel.
Prefer to know your budget in advance? Choose a Sérénité package : cruising fuel, cleaning, bike and damage waiver combined in a single price.
Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.
Your four-legged friend is warmy welcome aboard our boats. You have to pay a lump sum per animal. If you are using a taxi for your transfer, in France you must always transport your pets in a cage provided by you. Please make sure that your pet is not sleeping on the bed covers.
Prices: 50€ *
*Pont à Bar and Ireland only on the spot, 80€ in Ireland. In Italy is mandatory to pay the cleaning fee with a pet on board
Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.
SERVICES AT THE BASE
Sérénité packages are options you add to your rental. They let you fully control your budget: you know the total price of your cruise when you book, with no cruising fuel bill or cleaning fees to pay on return.
A fixed price
Paid in advance, it depends neither on your cruising hours nor on the fuel price.
No surprises on return
Cruising fuel and final cleaning are included. Only air conditioning and heating are still billed.
A reduced deposit
Damage waiver is included: Silver with Sérénité, Gold with Sérénité+.
Option · Budget under control
Sérénité
Unlimited cruising fuel
Not included: air conditioning and heating use
Final cleaning package
One bike
Partial damage waiver, Silver option
from 580 €
per week, pre-sale
Option · The most complete
Sérénité+
Unlimited cruising fuel
Not included: air conditioning and heating use
Final cleaning package
Two bikes
Damage waiver, Gold option
Free with Sérénité+: one parking space, only at Riverly bases with a car park.
from 750 €
per week, pre-sale
With or without a package? An example
Pénichette Classic 2/5, one week in France. Without a package: Silver waiver 140 € + cleaning 140 € + one bike 56 € = 336 €, plus fuel at cost, 14 € per engine hour. With Sérénité, pre-sale: 580 €, unlimited cruising fuel included (excluding air conditioning and heating).
The package pays off from about 17 hours of cruising in the week. And our customers cruise 4.5 hours a day on average, i.e. 31.5 hours over 7 days: about 441 € of fuel, so 777 € without a package versus 580 € with one. With Sérénité+ (750 €), for 170 € more, your excess drops to 0 € and you get a second bike.
Without a package, fuel and gas are billed via the Pack Éco-Navigation (page 9) and the standard deposit (Bronze option) applies. Package prices by boat: pages 11 and 12.
Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.
Parking
| Destination | Type | Short stay | Week | Extra day |
|---|---|---|---|---|
| France, Netherlands, Fürstenberg, Lübz | Enclosed, unattended | 24 € | 42 € | 6 € |
| France, Netherlands, Fürstenberg, Lübz | Covered, unattended | 32 € | 56 € | 8 € |
| Bernburg | Covered, unattended | 32 € | 56 € | 8 € |
| Ireland, Cahors | Enclosed, unattended | Free | ||
| Italy | Covered, unattended | 12 € per day |
One free space on top of the Sérénité+ package, only at Riverly bases with a car park.
Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.
Make the most of your cruise right to the end by letting our base team take care of cleaning your boat with our cleaning service.
Good to know:
- The boat must be returned clean, both inside and out.
- Even if you book the cleaning service, please wash, dry and put away the dishes, take out the rubbish and strip the beds.
- In Italy, the cleaning service is mandatory if you are travelling with a pet.
Booking: Add this extra through your MyTrip account or contact your sales advisor.
Nutzen Sie Ihre Zwischenstopps, um die Umgebung mit dem Fahrrad zu erkunden, entlang der Kanäle zu radeln oder Einkäufe zu erledigen.
Preise:
- Erwachsenenfahrrad: 8 €/Tag
- Kinderfahrrad: 6,50 €/Tag
Gut zu wissen:
- Klassische Fahrräder, Klappräder und Kinderfahrräder sind je nach Basis verfügbar.
- In Italien, Deutschland und den Niederlanden sowie auf den Booten von Linssen und Europa sind ausschließlich Klappräder verfügbar.
- Kindersitze, Fahrradkörbe und Kinderhelme sind je nach Verfügbarkeit kostenlos. Erwachsenenhelme sind nicht verfügbar.
- Eine frühzeitige Reservierung bei Ihrer Abfahrtsbasis wird empfohlen, insbesondere für Kinderfahrräder.
- Die Fahrräder sind nicht gegen Diebstahl versichert und liegen in Ihrer Verantwortung.
Sérénité-Pakete: Im Sérénité-Paket ist ein Fahrrad enthalten, im Sérénité+-Paket sind es zwei Fahrräder.
Buchung: Fügen Sie dieses Extra einfach in Ihrem MyTrip-Kundenbereich hinzu oder wenden Sie sich an Ihren Kundenberater.
Stay connected during your houseboat holiday! Our Wi-Fi box allows you to connect multiple devices on board, including smartphones, tablets and laptops.
Prices:
- 1 to 4 days: €40
- 5 to 10 days: €55
- 11 to 14 days: €70
- 15 to 20 days: €85
Good to know:
- Available at most of our bases in France, Germany and Italy, excluding partner bases.
- In case of loss, a charge of €150 applies for the complete kit or €135 for the Wi-Fi box alone. An additional €5 is charged for each missing accessory.
Booking: Simply add this extra through your MyTrip account or contact your sales advisor.
Enjoy a great time with family or friends with our gas barbecue.
Price: €8/day
Good to know:
- Available in France, Germany, Italy and the Netherlands.
- The barbecue may only be used on the riverbank. Barbecuing on board is not permitted.
- Please clean the barbecue after use and return it clean at the end of your cruise.
Booking: Simply add this extra through your MyTrip account or contact your sales advisor.
Make the most of your stopovers and explore the surrounding area from the water with one of our rental dinghies.
Weekly rates:
Ireland
- 3.5 m dinghy with oars: €42
- 4.5 m dinghy with oars: €52
- 3.5 m dinghy with motor kit: €130
- 4.5 m dinghy with motor kit: €150
Italy
- 3.5 m dinghy with oars: €105
Booking: Simply add this extra through your MyTrip account or contact your sales advisor.
Discover our main services and extras to personalise your cruise. Consult our full document for a complete list of available options and plan your trip to suit your needs.
Booking: Simply add your extras through your MyTrip account or contact your sales advisor.
TRANSFERS
If you arrive by plane or train, we can organise the taxi transfer from the airport or train station to your departure base. The return transfer after your cruise can be organised as well, of course. Please note the following information on taxi-transfers:
The mentioned prices are valid for the regular routes between 8 am to 7 pm, except Sundays and holidays. These prices can change at any time and are not under our control! Please note that if your delay exceeds one hour, the taxi company may charge an extra per waiting hour compared to the rate available on our website. In some cases you will be asked a supplement per suitcase, pet or trailer. You would have to pay directly the driver and in cash only.You can book the transfers from/to the base to/from the airport or train station at the base 1 to 2 weeks in advance. Please send them your request by fax or e-mail and mention your name, file number, type of boat, number of persons, departure day, information about the flight (flight number, plane arriving from, arrival time and airport) or train (arrival time and station) as well as a credit card number as guarantee. In case of a “no show”, the transfer will be debited, if it wasn’t cancelled at least 24 hours in advance. It is not possible to reserve the transfers by phone.
The prices provided are for guidance only and may vary depending on the local provider.
Your departure base can organise your transfer from and to the airport in Ireland. Transfers are operated by coaches or mini vans (shared service between customers).
You can directly book your transfer by contacting your departure base, at least one week before departure. Transfer charge is payable when arriving at the base.
Less than 14 days before your departure, it will not be possible to book a transfer. Please contact your departure base if needed.
The one-way cruise supplement does not include the return of the crew to the departure base. Depending on the trip there are different possibilities:
> Public transportation (not possible everywhere)
> Taxi transfer on your arrival or on your return day
On some routes, the links by train are excellent, quicker and more economical. From the base, a taxi can drive you quickly to the train station; just ask for details.
If you choose the taxi transfer, you have two possibilities:
> Transfer on the day of the arrival at the base: you leave your vehicle at the arrival base. Please order your taxi to the departure base one week in advance, by e-mail or through the form.
> Transfer on the day of the return: you can order the taxi at the departure base, e.g. on the day if arrival during formalities.