Available services

Our Serenity Packages

To simplify your budget management, we offer two “all-inclusive” formulas at preferential rates. These packages can be booked in advance or subscribed to on-site on the day of departure (payment at the base).

Serenity Package

• Silver Protection: includes the silver protection (partial waiver of the security deposit).
• Unlimited Fuel: unlimited fuel for navigation and heating (excluding air conditioning).
• Services: cleaning at the end of your cruise and one bicycle included.

Serenity+ Package

• Gold Protection: includes the gold protection (full waiver of the security deposit).
• Unlimited Fuel: unlimited fuel for navigation and heating (excluding air conditioning).
• Services Plus: cleaning at the end of your cruise, two bicycles, 1 parking space, 1 BBQ and 1 12V converter.

Each reservation includes the following:

• Household linen: bed sheets, pillows, blankets, bath towels, and kitchen towels.
• Navigation: tolls due to local authorities and navigation briefing/initiation on the day of departure.
• Logistics: one gas bottle and technical assistance 7 days a week (during opening hours).

Options and Return Conditions

Actual Consumption: If you do not subscribe to a Serenity(+) package, your fuel will be invoiced based on the number of hours used, at the hourly rates displayed at the base. An advance payment will be requested at departure, and the balance will be settled upon your return.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

Nearly all our bases can arrange an enclosed and/or covered car park (see information about your base). For some of our bases, there is limited space, in particular for under cover parking, caravans and camping cars. Therefore it is recommended to book your parking space in advance.

Please note that our bases do not accept responsability for theft, loss or damage to your car while it is parked. Parking is always at the owner’s risk. The fee charged is for parking your car and not for caretaking. We do NOT accept responsability for any injuries to people either. Do not forget to lock your car and to switch the radio and lights off.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

The day of the return, you will have to give the boat back, cleaned inside as well as outside. If you do not wish to do it, you can choose the fixed cleaning service. This means the personnel of the base will take charge of the cleaning.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

Bicycles are a great complement to cruising. The towpaths along the canals encourage the use of bicycles. They allow you to move away from the river or canal, when you stop, so that you can discover the surrounding country side. They are very useful to go shopping in the cities and towns nearby. The bases have more than 1000 bicycles for you to choose from. However, on some bases and on some dates the number of bicycles may become limited, in particular for children’s bikes. It is better to reserve your bicycles in advance directly with your departure base. Of course we always try to provide the bikes ordered in advance, but cannot guarantee it. Bicycles are not insured against theft, you are responsible for them.

Type of bikes available at our departure bases:
> Adult bikes: 24″ or 26″ wheels, 3 or 4 speeds, mud guard, luggage carrier. Baby carriers and attachable shopping baskets available on request, free of charge. No helmets available.
> Folding bikes: 16″ wheels (no helmet, no basket available)
> Mini bikes for children: 16″ or 18″ wheels, single speed, for children from 5 to 12. Helmets for children can be supplied for free. It is necessary to order them in advance.

Please note that:
> In Germany, Italy and Holland we only provide folding bikes. Other types of bikes are not available.
> We only supply folding bikes for Linssen and Europa boats.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

Stay connected during your cruise! Most of our bases in France, Germany and Italy offer Wi-Fi boxes for rent, allowing you to connect all your devices on board: laptops, tablets or smartphones.

Prices: please check directly on site at the base.

*Not available in Buzet and partner bases

In order to ensure the safety of your children, we provide you with: bicycle helmets and arm bands. Please make sure that you have ordered the necessary items via the form before your arrival.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

For a convivial moment with family and friends, Locaboat offers gas barbecue hire. Please note: barbecues are not allowed on the boat and must be used on the bank only. Please wash the equipment after use and return it clean at the end of the cruise. This service is available in France, Germany, Italy and Loosdrecht.

PRICES:

• Short stay: 35 €

• Week: 49 €

• Extra day: 7 €

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

In Ireland you can order a dinghy for your cruise. The dinghies must be ordered in advance, as their number is limited.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

Take advantage of our other services for a relaxing trip on board our boats.

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

If you arrive by plane or train, we can organise the taxi transfer from the airport or train station to your departure base. The return transfer after your cruise can be organised as well, of course. Please note the following information on taxi-transfers:
The mentioned prices are valid for the regular routes between 8 am to 7 pm, except Sundays and holidays. These prices can change at any time and are not under our control! Please note that if your delay exceeds one hour, the taxi company may charge an extra per waiting hour compared to the rate available on our website. In some cases you will be asked a supplement per suitcase, pet or trailer. You would have to pay directly the driver and in cash only.You can book the transfers from/to the base to/from the airport or train station at the base 1 to 2 weeks in advance. Please send them your request by fax or e-mail and mention your name, file number, type of boat, number of persons, departure day, information about the flight (flight number, plane arriving from, arrival time and airport) or train (arrival time and station) as well as a credit card number as guarantee. In case of a “no show”, the transfer will be debited, if it wasn’t cancelled at least 24 hours in advance. It is not possible to reserve the transfers by phone.

The prices provided are for guidance only and may vary depending on the local provider.

Your departure base can organise your transfer from and to the airport in Ireland. Transfers are operated by coaches or mini vans (shared service between customers).
You can directly book your transfer by contacting your departure base, at least one week before departure. Transfer charge is payable when arriving at the base.
Less than 14 days before your departure, it will not be possible to book a transfer. Please contact your departure base if needed.

The one-way cruise supplement does not include the return of the crew to the departure base. Depending on the trip there are different possibilities:
> Public transportation (not possible everywhere)
> Taxi transfer on your arrival or on your return day

On some routes, the links by train are excellent, quicker and more economical. From the base, a taxi can drive you quickly to the train station; just ask for details.
If you choose the taxi transfer, you have two possibilities:
> Transfer on the day of the arrival at the base: you leave your vehicle at the arrival base. Please order your taxi to the departure base one week in advance, by e-mail or through the form.
> Transfer on the day of the return: you can order the taxi at the departure base, e.g. on the day if arrival during formalities.

Boat Insurance

The Riverly fleet is insured for accidental damage to the boat as well as damage caused to third parties during its use (e.g., collision).

Security Deposit or Damage Waiver

A deductible applies and requires a security deposit on the day of departure.

The Security Deposit

The amount varies from €2,500 to €4,500 depending on the boat.

It is returned at the end of your stay if no damage is found.

In the event of an incident, costs are the responsibility of the captain, up to this amount.

Damage Waiver (Security Deposit Waiver)

Between €130 and €280.

It reduces your financial liability in the event of damage (excluding exclusions).

A reduced security deposit is still required (see the damage waiver amounts below).

This is an optional, non-refundable choice (included in the Serenity/Serenity+ Packages).

Terms and Conditions

From the time of booking and at any point, you can choose between the security deposit or the deposit waiver

In all cases, a credit card imprint is required. The security deposit is made exclusively by bank card. Payments by check or cash are not accepted.

We recommend contacting your bank before your arrival to verify or increase your payment limit. An insufficient limit may result in a refusal on the day of departure

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

Your four-legged friend is warmy welcome aboard our boats. You have to pay a lump sum per animal. If you are using a taxi for your transfer, in France you must always transport your pets in a cage provided by you. Please make sure that your pet is not sleeping on the bed covers.

Prices: 50€ *

*Pont à Bar and Ireland only on the spot, 80€ in Ireland. In Italy is mandatory to pay the cleaning fee with a pet on board

Book your extras in just a few clicks: log in to your MyTrip account using the code found on your booking confirmation email, or contact your sales consultant directly.

The boat departs with a full tank of biofuel. Depending on the boat type and the region, the tank guarantees an autonomy of two to three weeks.

Upon your return, we will also handle the refueling to avoid queues and simplify your return.

Consumption is calculated based on the actual number of navigation hours displayed on the boat’s hour meter. For longer stays, you will be informed of the procedure to follow by the base staff.

Payment Terms

• Fuel advance: At your departure, the base will ask you to pay a fuel advance based on the duration of your stay.
• Settlement: This will be deducted from the amount to be paid upon your return.
• Serenity Option: This advance becomes unnecessary if you subscribe to the Serenity or Serenity+ Package , which includes unlimited fuel for navigation.

Pricing

For your information, the cost per navigation day may vary depending on the type of boat and fluctuations in the price of biofuel. The hourly rate is displayed at all bases and can be adjusted at any time according to market prices.